Your trusted auto glass experts in North Seattle!

  Quality auto glass was very professional when addressing the chip in my windshield, I would highly recommend them for all auto glass repairs. Joe was especially helpful and excellent at... read more answering all my questions.

Matt

  No Quality Auto Glass is more like it. Absolutely incompetent and arrogant about it. They literally told me: "Most people think insurance is to return your car to the way... read more it was. It's not. It's just to get you going." By state law, the opposite is true.
In short: My windshield was broken. My insurance recommended Safelite but they had a backlog so I tried Quality Auto. I asked them if they worked with Safeco and they said yes. Car in question: BMW 528i
1. the get in a crap Chinese windshield with 6 generic wire connectors, none of which fit my car.
2. By the time I find out, they have already glued in the windscreen.
3. They have recovered the connectors from the old windscreen and want to "make it work". They refuse to call Safeco, insist that this is the best they can do. I say "ok, go ahead, but don't f'up the car wiring (in case this happens again), keep all wiring modifications to the windscreen, and everything has to fit back the way it was. "OK"
Result:
1. The trim from the windscreen is gone at the bottom. They claim it was old and fell apart, my fault, and not part of the repair.
2. The trim panels over the rear pillars inside are gaping an inch open, over a rat's nest of wires. They claim it is because they are brittle, my fault, not part of the repair.
3. They snipped the connector off of my car and crimped on generic connector to fit the generic Chinese windscreen. Now if I ever get a new windscreen it's not going to fit, and someone's going to have to attach generic connectors because they buggered up my car.
4. One of their connectors is a bare metal spade lug, uninsulated, jammed up against the metal body
5. They lost one of the caps from my driprail. This should not even have been part of the repair.

  Very fast, reliable, work! Very nice and generous owner. I highly recommend going to Quality Auto Glass. I will, from now on, only go there. I'm grateful for their help... read more and service!

  Great quick service on a full windshield replacement. Prompt return on calls. Very happy I used them.

  Man, what good luck I had choosing Quality! I drove in without an appointment to investigate a loud bang whenever I closed the trunk of my Chrysler minivan.
Cody looked... read more at it immediately and saw that the rear trunk window was on the verge of blowing out! The caulking had deteriorated, and my window was literally holding on by one thread. They took the window out, cleaned it up and replace the caulking all within 45 minutes of my arrival. I was in and out in less than an hour! The best part of all was the price! I was charged mostly for their labor!
If I had been driving on I-5 and hit a pothole who knows what would have happened.
I highly recommend this place and Cody who was wonderful. They took care of Grandma!

  These guys were great communicators and provided fast and convenient service. They were kind and knowledgeable.

  Took it in for a broken front windshield got it replaced and fixed in an hours time very friendly staff

  Logan and Cody were very helpful in helping my fill a crescent windshield chip and kindly didn't charge me. It's nice to come across such genuine customer service. Thanks guys!

  I had a chip in my windshield and I called quality auto glass. They were able to get me an appointment within a day! Once I showed up for my... read more appointment Shane explained how he was going to fix my windshield and it was all done within 10 minutes! amazing service. Thank you so much!

  2nd time window was smashed and they could fit me in ASAP and had my window available. They do a job cleaning up glass and looks brand new